It isn't what I expected. Nor what I want.
There's something wrong; hopefully with my set-up, and not experimental design. Like leaks into the instrument (please,please,please).
But ... what the hell?! ... I have data!!
My new co-worker, Ms.Ireland, has a very independent, motivated spouse. He wrote (his idea) to the manufacturer of our brand-new instrument. (btw, did I mention I get to use the brand-new whiz-bang instrument, and not the one connected to the 25-year old computer with 1992 software that doesn't work??). He asked if they had web-based tutorials, or a "Gizmo for Dummies", since his wife was working at "some laboratory" at the U.
The manufacturer wrote back: "Is she working for Dr. R's group? We just sold him one of those." uhhh. yes. So, they're coming out tomorrow afternoon to spend an hour with Ms.Ireland & me. Thankfully, I have data (perhaps even more thankfully data that isn't what I expected) to at least base our questions on.
Of course, considering how much we paid them for the thing (waaaaaay more than my car), and they're over in St. Paul ... I think the least customer service could do is drive 25 min. westward to our labs. :-)
I have data!!!
1 comment:
Yay, yay, yay! Did you figure out why you weren't getting the data you expected?
New toys are always better than old ones that don't work....(smile)
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